FAQ
Shopping help
Clear answers to the questions that matter most.
If you cannot find what you need, contact us and we will help.
Orders and payment
How can I place an order?
Choose the product and configuration, add it to your cart, then enter delivery and payment details at checkout.
Which payment methods are available?
Checkout shows the currently available methods. Options may depend on the order and delivery method.
Will I receive a confirmation?
Yes. We send a confirmation email after your order is recorded.
Shipping and pickup
Can I request home delivery?
Available delivery methods and fees are shown at checkout after you enter your address.
Is in-store pickup available?
Checkout displays the currently available pickup methods. You may also contact us before ordering.
Refurbished devices and warranty
What does refurbished mean?
It is a previously used Apple device that has been inspected. Its condition is described on the product page.
Do devices include a warranty?
The applicable period and conditions are shown on the product page and in your order documents.
How do I start a warranty request?
Email info@iprestige.hu or call +36 70 167 3279. Have your order details and a short description ready.